News

NCDMV releases 5-year plan to transform customer service

North Carolina Division of Motor Vehicles (NCDMV) Commissioner Paul Tine said his agency’s thirty-five-page five-year strategic plan, released on Tuesday, aims to change a myriad of issues plaguing the NCDMV over the past few years, including poor customer service.

Theresa Opeka
News

NC elections director seeks full SSN data from DMV

The executive director of North Carolina’s State Board of Elections is asking the head of the Division of Motor Vehicles for Social Security numbers of DMV customers who are also registered voters. The request is designed to help state elections officials “maintain the most accurate voter rolls possible.”

CJ Staff

Help Support Non-profit Journalism & Donate Today

News

With long lines, impending audit, NC officials pledge fixes to DMV

North Carolina Division of Motor Vehicles (NCDMV) Commissioner Paul Tine, along with NC Department of Transportation (NCDOT) Secretary Joey Hopkins, Gov. Josh Stein, and others, held a press conference Friday at the Raleigh East Driver License Office to discuss solutions that are underway to fix the longstanding issues that have affected the NCDMV for years.

Theresa Opeka
News

North Carolinians get more time to apply for REAL ID

Earlier this week, the N.C. Division of Motor Vehicles was hustling to process applications for the federal government’s REAL ID program. But President Trump has given NCDMV, and its counterparts across the nation, a welcome reprieve. Trump announced Monday, March 23, Washington will push back the Oct. 1, 2020, deadline for enforcement of REAL ID...

Brooke Conrad